Running business VoIP? Use a dedicated data connection

19-May-2016


Computers and VoIP phones demand very different needs from your business broadband connection, and more importantly, they often conflict with each other.

Your computer users require fast access to larger volumes of data every so often.  Dependent on the working environment, they are often not doing anything that requires connectivity.  When a computer downloads a file or accesses a web page, if a bit of data is interrupted, it simply requests that data again with no impact on the user.

Your phone requirements are very different and need continuous access to a much smaller bandwidth.  Unlike your computer users, if a bit of the data being passed is interrupted, this will affect you hearing what was said, or you are not heard by the caller.

If you decide to run both your computers and VoIP phones on the same data connection, your VoIP phones can suffer interrupted calls and poor quality when a computer user temporarily uses all the available bandwidth on your Internet connection.  This happens surprisingly regularly.

Movoda therefore recommends that you run your VoIP phones on their own Internet connection.  This will not only dramatically improve call quality and reduce frustrations in the office, but also introduce an element of disaster recovery if you were to experience problems with any of the other connections.

One question that needs to be asked is what impact would calls dropping out or the inability to make and receive calls have on your business? A relatively small investment can protect and future proof your business.

If you would like to find out more about what hosted VoIP solutions Movoda Telecom can do for you or just fancy an informal chat please contact us on 0117 40 30 750 or info@movoda.co.uk 



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